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Latest News

Launch of a New Resident Service Request Application

July 15, 2015

PRESS RELEASE
July 8th, 2015

Contact: Greg Schauer

Announcing the Launch of a New Resident Service Request Application

Waukesha, WI – The City of Waukesha is excited to announce the launch of a new interactive service request application, providing Waukesha residents with another means to report problems related to the City’s infrastructure (such as potholes, a sign knocked down, or a street light out). The webpage can be accessed via the City of Waukesha website. All information entered is logged into the City’s VUEWorks Asset Management System and a notice is automatically sent to the correct department and staff members for their review.

The service request webpage is designed to allow residents a convenient way to report issues they observe in the community regarding specific public works, forestry, water utility and parks issues. Citizens can submit requests through the webpage from a home computer, tablet or smartphone. They will be asked to supply their name, an email address, the location and description of the issue. The system also allows users to upload photos to help City staff identify the problem.

“This new webpage is another way residents can report issues to the City in a convenient way online, saving a phone call, and providing city staff the information needed to address the situation,” said Mayor Shawn Reilly.

The initiative is an attempt to shorten the time it takes to respond to issues by more efficiently routing requests for service to the appropriate department personnel. It’s also hoped that customer service is improved as residents will receive automatic email responses once the service request is addressed and the issue is resolved.

Residents are asked not to enter emergencies – emergencies needing urgent attention should be called into 911 – as the entries are not monitored on weekends or after hours. Because the application is connected to the VUEWorks Asset Management system, only requests related to the City’s infrastructure are permissible. General questions for City staff, inquiries to Common Council members, or scheduling of permits or inspections will still be handled by phone, email or in person.

To access the webpage, residents can visit the City of Waukesha website at www.ci.waukesha.wi.us, then click the link named “Report an Issue” under the “Services” section.

DTS Helps Improve Performance in Asset Management for Transit

July 7, 2015

Press Release

July 6, 2015

DTS Helps Improve Performance in Asset Management for Transit

Orlando – Data Transfer Solutions, LLC (DTS) is pleased to be supporting the 9th National GIS in Transit Conference hosted by URISA, the National Center for Transit Research, and the Transportation Research Board (TRB) on September 1-3, 2015 in Washington DC.

Allen Ibaugh, CEO of DTS and the immediate past president of URISA, will be on hand to instruct the pre-conference workshop on Asset Management and will also be a participant on the FTA panel to discuss “state of good repair” at the event. From GIS information collection, to full lifecycle performance asset management, DTS supports education and solutions to improve asset management for the transit industry.

Data Transfer Solutions is the Maker of VUEWorks. VUEWorks® is a GIS-based commercial off-the-shelf (COT) industry leader in advanced performance asset management.

MobileVue™ sets VUEWorks® Free!

May 29, 2015

tablet-touch

Press Release: Orlando, Florida

Data Transfer Solutions, LLC (DTS), the makers of VUEWorks®, announce the official release of MobileVue™. Freedom from the desk and into the field with VUEWorks® we go.

A fitting evolutionary step in performance-based asset management from DTS. Field crews and inspectors now have an optimized smartphone or tablet app that’s fully configurable showing what they need, when they need it and wherever they need it. MobileVue™ works in both connected and disconnected environments – synchronization is at the click of a button.

The map display shows location, work orders and assets – and it even links up to show driving directions. Planning one’s day in the field has never been so easy. Edit work orders, perform condition inspections, attach photos and be more productive today.

Now available on Google Play™ and Apple iTunes® – we look forward to your success with MobileVue™.

For more information, contact: Tom Wesp, Chief Sales & Marketing Officer, Data Transfer Solutions, 3680 Avalon Park Blvd. E., Suite 200, Orlando, FL 32828 | 407-382-5222 | eMail us.

Hot off the presses!

May 27, 2015

Fort Collins, Colorado. Mr. Nick Volpe and Jeremy Folds brought in top prize for this year’s Go Code Colorado challenge. “This year’s prize of a $25,000 contract with Colorado’s Secretary of State was awesome news” said Nick Volpe, one of DTS’s application developers on the winning team. The mobile app is a gem, designed to provide incentive based perks for users to local businesses for smart and responsible commuting. As always, a friendly user experience was a key to the win.
Winners!
Way to go Nick and Jeremy!
Source: http://gocode.colorado.gov/2015-winners/

Kicking Off the Summer Right!

May 7, 2015

Starting this month, VUEWorks will be hosting various events across the country and we would love for you all to attend!

June 30th VUEWorks will be hosting it’s annual Northeast Regional User Conference in Boston, MA where current and active users will be sharing their experiences with VUEWorks, the systems functionality, successful asset management practices and what is on the VUEWorks horizon.

VUEWorks Boston User Group Invitation

Invitations for these events will be sent out shortly. For more information and/or to register for any of the events listed above, please contact Hayley today at hayley.mack@vueworks.com.

This Week’s Events!

April 20, 2015

This week, our team will be attending 2 of this year’s biggest events within Geographic Information Systems Technology and Engineering. If you happen to be at this year’s annual AASHTO Geographic Information Transportation Symposium over the next few days, be sure to stop by Booth’s 1 & 2 and say hi!
Our team will also be at this year’s NACE today and tomorrow in Daytona Beach, Florida. We will be at Booth 740 as well as a sponsor of tonight’s networking social event so be sure to stop by.

Earth-Day-hands
Another big announcement this week is that Wednesday, April 22nd is EARTH DAY!

Earth-Day-hands Some of you might not know this, but Earth Day was first celebrates April 22, 1970 and was founded by Gaylord Nelson, a U.S Senator at the time. Earth Day was created to encourage everyone to stop, take a look around and absorb the beautiful nature around them. It is a day to increase awareness of the human impact on our world and take initiatives to improve how we interact with nature. In 2012, 100,000 people rode their bikes in China to reduce the CO2 emission and conserve fuel. It is apparent that CO2 emissions and air pollution can greatly damage our environment and can lead to major, sometimes nearly irreversible issues such as: floods, droughts and wildfires. These environmental disasters often require extensive (and expensive) repair of infrastructure like homes, bridges and roadways.

Unfortunately we cannot force every person on this planet to do their part in protecting Mother Earth and reducing their carbon footprints, however, if we have the right resources, we can do our best to manage our infrastructure assets to keep them in good condition and safe for use even if impacted by natural disasters. By utilizing an asset management system, your community can prepare for these types of occurrences and plan accordingly. These systems help keep physical assets in prime condition to avoid potential dangers such as gas and oil leaks that can cause a great deal of damage to the world around us.

On this Earth Day we ask you to please be aware of how you interact with nature and do your part in taking care of the beauty around you!